PTV app

Plan your journey and manage your myki with the PTV app.

 

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

 

Get it on Google Play Download on the App Store

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PTV app

Plan your journey and manage your myki with the PTV app.

 

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

 

Get it on Google Play Download on the App Store

The PTV app has a range of features to help you plan a faster journey and makes it easy to manage your myki.

  • Register your myki so if you lose your card, you won’t lose your funds
  • Avoid queues and top up instantly when you scan your myki
  • Set a favourite journey shortcut to your home screen for quick access to live travel information on regular routes.
  • Waiting at a stop or station? Find out when the next service is due or nearby departures.
  • Travel easier with disruption alerts or find out when the next train is due.

Download the PTV app now and register your myki.

Find out what else the PTV app can do for you below.

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Manage your myki

Create account 1000w x 400h

Create an account and register your myki

If you lose your myki, you don't have to lose your funds. Register your myki to be able to claim lost funds or replace an expired card.

  • Open the PTV app and select the myki icon
  • Select 'create an account' and scan your myki
  • Enter your details and click the 'create' button
Instant top up 1000w x 400h

Instant top up

Don’t like lining up? Get in the express lane. You can top up instantly with the PTV app, even while you are waiting for your train, tram or bus.

  • Open the PTV app and select the myki icon
  • Scan your myki
  • Add funds straight from your phone
Set auto top up

Set up auto top up

Get on top of your top ups with auto top up. Set auto top up so you are never short of funds. You can even set up auto top up for your kids if you manage their mykis.

  • Register your myki and select auto top up
  • Set your minimum balance
  • Choose your auto top up amount
Manage multiple mykis 1

Manage multiple mykis

You can manage your family’s mykis from the one account. Manage up to 10 mykis, check balances and top up instantly, so no one is ever short of funds when they need them.

  • Log into your myki account and select 'add another myki'
  • Scan the myki
  • Enter the details for the myki holder to add the card

Download the PTV app


Get it on Google Play  Download on the App Store

the app

Support

Below are some guides to help you set up popular features of the PTV app.

Refund 1000w x 400h

Refund a registered myki

If your myki is registered, your balance is protected. You can refund your myki balance to another myki or back to your Australian bank account.

Nearby departure 1000w x 400h

Nearby departures

See the next five departures and nearby stops.

Mobile myki

Mobile myki

Phone-enabled, cardless PT travel. It’s a digital myki on your Android phone on the Google Wallet™ app.

Notification 1000w x 400h

Notifications

Turn on push notifications to receive personalised disruption alerts, myki reminders and more.

Favourite 1000w x 400h

Favourites

Save your favourite and frequent stops, lines, journeys and addresses for fast access.

MFA 1000w x 400h

Multi-factor authentication

Multi-factor authentication (MFA) is a security measure that uses multiple forms of verification to confirm your identity. It increases security and further protects your account.

For more help guides visit the how to use the PTV app page.

If you're having an issue using the app and want to let us know, the more information you provide us the easier it is for us to investigate.

See what information helps us investigate an app issue.