Try Before You Ride

Try Before You Ride page header

The Victorian Government is working hard to ensure our transport network is inclusive and accessible for all Victorians.

Try Before You Ride events help people of all abilities feel more confident when using the public transport system. This includes people with accessibility requirements, parents with children and seniors.

Southern Cross Station Event

9 May 2024

Join us any time from 10.30am. The event concludes at 2.00pm. 

Registrations open

Register at Eventbrite for your free ticket

What to expect

  • Practice getting on and off trains, trams, buses, and accessible taxis 
  • Learn about and familiarise yourself with accessibility features 
  • Speak with public transport staff and organisations about various programs 
  • Site familiarisation tours of Southern Cross Station

Accessibility services will be provided by Travellers Aid on the day

  • Mobility assistance
  • Personal care
  • Quiet space
  • Translation services (upon request)

On the Day

The registration desk will be located at Southern Cross Station between the two yellow pods and near the Network Bar opposite platform 2A.

Keep a look out for event signage and staff in white vests to help you navigate the event.

This event is coordinated by: V/Line, Yarra Trams. Metro Trains, Kinetic and Travellers Aid Australia.

In partnership with: Department of Transport and Planning, Safe Transport Victoria and Southern Cross Station.

Southern Cross Station - Try before you ride map

Download the map (PDF) 478 KB

Accessible Public Transport Action Plan

The Accessible Public Transport Action Plan 2020-2024 was released in 2020. It outlines the steps we’re taking to eliminate barriers to public transport journeys.

PTV app

Plan your journey and manage your myki with the PTV app that’s accessible for all.

PTV app is easy to use and has all your transport needs covered. Top up your myki instantly, view live travel information, safeguard your myki balances and more.

Download the PTV app and find out more.

Getting help before you travel

If you need support in planning your journey or have any questions, call 1800 800 007 between 6am and midnight daily (all night Friday and Saturday).

More information about accessibility on public transport.

Try Before You Ride Image 1

Image: Information desk at the 2022 Southern Cross Event

Try Before You Ride Image 2

Image: Customer Service Staff guiding and supporting passengers to board a Yarra Tram

Try Before You Ride Image 3

Image: Customer in motorised scooter pressing ‘Next Stop’ button on tram

Try Before You Ride Image 4

Image: Customer service officer assisting customer in motorised scooter onto a bus

Try Before You Ride Image 5

Image: Customer in motorised scooter getting off a bus