Passenger load surveys
Public Transport Victoria monitors the average number of passengers on metropolitan train and tram services through surveys.
Load Standards surveys measure passenger loads against benchmark standards. The findings help to pinpoint when and where passenger loads on Melbourne's train lines and tram routes are at their highest. This information is used to determine when and where extra capacity may be needed to reduce crowding.
Load Standards surveys are conducted in May each year.
These surveys determine whether passenger load standards, specified in the Franchise Agreement between Public Transport Victoria and the operators, are being met.
Metropolitan train load standard survey
Metropolitan tram load standard survey
May 2014 Load Standard Survey - metropolitan tram (PDF) 593 kB