Passenger load surveys

Public Transport Victoria monitors the average number of passengers on metropolitan train and tram services through surveys.

Load Standards surveys measure passenger loads against benchmark standards. TheĀ  findings help to pinpoint when and where passenger loads on Melbourne's train lines and tram routes are at their highest. This information is used to determine when and where extra capacity may be needed to reduce crowding.

Load Standards surveys are conducted in May each year.

These surveys determine whether passenger load standards, specified in the Franchise Agreement between Public Transport Victoria and the operators, are being met.

Metropolitan train load standard survey

2017

May 2017 Load standard survey - metropolitan train (PDF) 254kB

May 2017 Load standard survey - metropolitan train - accessible version (DOCX) 285kB

2016

May 2016 Load standard survey - metropolitan train - accessible version (DOC) 717kB

2015

May 2015 Load Standard Survey - metropolitan train - accessible version (DOC) 659kB

2014

May 2014 Load Standard Survey - metropolitan train (PDF) 779kB

May 2014 Load Standard Survey - metropolitan train - accessible version (DOC) 1MB

Metropolitan tram load standard survey

2017

May 2017 Load standard survey - metropolitan tram (PDF) 907kB

May 2017 Load standard survey - metropolitan tram - accessible version (DOCX) 1MB

2016

May 2016 Load standard survey - metropolitan tram - accessible version (DOC) 2MB

2015

May 2015 Load Standard Survey - metropolitan tram - accessible version (DOC) 5.1MB

2014

May 2014 Load Standard Survey - metropolitan tram (PDF) 593 kB

May 2014 Load Standard Survey - metropolitan tram - accessible version (DOC) 2.6MB