Freedom of Information requests

The Victorian Freedom of Information Act 1982 gives you the right to access documents about your personal affairs and the activities of government agencies.

You can also ask agencies to amend or remove incorrect or misleading information they hold about you.

PTV supports this by:

  1. making information about PTV’s operations available to the public
  2. making all rules and information about practices readily available to those affected by them
  3. helping you access documents held by PTV (This access is limited only by the proper application of exceptions and exemptions provided for under the Freedom of Information Act.)
  4. delivering an efficient, timely and reasonably-costed process for disclosing information.

Making a Freedom of Information (FOI) request

PTV’s FOI Unit handles requests for access to documents.

For general FOI queries or to lodge an FOI request with PTV, contact:

PTV Freedom of Information Officer
PO Box 4724, Melbourne VIC 3000
Telephone: 1800 800 007
Fax: 03 9027 4074
Email: [email protected]

For information on making general enquiries to PTV, see Customer service.

Some information is available without an FOI request

You do not ordinarily need to make an FOI request for access to certain information.

There is a range of PTV news, as well as transport-related PTV data and reports available on this website.

You do not need to make an FOI request to access former employees' records. Please contact [email protected] in the first instance and they will forward your request to the relevant Human Resources officer.

Part II Information Statement

The FOI Part II Information Statement demonstrates how PTV is making information available to the public.

Making information easily accessible reduces the need for you to submit requests under the Freedom of Information Act 1982.

This website outlines the role of PTV and makes it easy to find information about key services, functions, reports and outputs.