Additional travel support and information
- There is limited space for bikes on V/Line trains and coach replacement services
- No pets or hot food/liquids allowed on replacement coaches. Cold packaged foods can be consumed on V/Line coach services. All drink containers must have a secure, screw-top, fastening or spill-proof lid.
- Passengers require a valid myki or paper ticket to travel on all V/Line replacement coach services. Please touch on and touch off your myki to ensure you pay the correct fare.
- In Melbourne, coaches will arrive and depart from:
- The Southern Cross Station coach terminal located on Spencer Street, opposite Little Bourke Street
- Passengers needing accessibility assistance, please call 1800 800 007 before travelling.
If you are deaf, or have a hearing or speech impairment, you can contact us directly or through the National Relay Service and request to call 1800 800 007.
For other languages visit ptv.vic.gov.au/languages or call 9321 5450.
See Accessibility for more information on accessible transport in Victoria.