Major works on the Mernda Line

Accessibility and staffing

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Major works on the Mernda Line

Accessibility and staffing

Most buses are low floor to accommodate passengers with accessibility requirements.

If a passenger cannot board a replacement bus service, alternative transport can be arranged.

Passengers can discuss travel requirements with us ahead of time by calling 1800 800 007 for assistance.

A wheelchair accessible taxi will be on standby at selected locations throughout the disruption.

Staff locations

If a staff member is present at the station, they will be able to assist you.

Staff locations
Stations Times
Clifton Hill First service to last service each day
Northcote 6am to 9pm on weekdays

Standby taxi locations

At select stations a wheelchair accessible taxi will also be on standby at most times.

Standby taxi locations
Station Dates Times
Parliament Wednesday 5 May to Friday 7 May 6am to 9pm each day
Monday 10 May to Tuesday 11 May
Clifton Hill Wednesday 5 May to Tuesday 11 May 6am to 9pm each day
Reservoir Wednesday 5 May to Tuesday 11 May 6am to 9pm each day
Epping Saturday 8 May to Sunday 9 May 6am to 9pm each day