App features
The PTV app is packed with features to help you plan a journey across Melbourne or Victoria.
Fully accessible, the app is for everyone who uses public transport.
Mobile app
Make travel easier. Powerful and easy to use, the new PTV app has all your transport needs covered.
Top up your myki card on the fly, view live information, safe guard your myki balances and more.
Mobile app
Make travel easier. Powerful and easy to use, the new PTV app has all your transport needs covered.
Top up your myki card on the fly, view live information, safe guard your myki balances and more.
Welcome aboard the Public Transport Victoria (PTV) app– Victoria's public transportation app, where you can top up your myki card, plan your journeys, get travel alerts and more.
We are constantly improving the PTV app to improve its usability and provide a better experience for the 4 million customers who use the app each year.
With a cleaner, clearer and more intuitive design, making it much easier for you to top up, manage and secure your myki cards.
Plan your journeys easily with access to fare information, live tracking, transit information and travel alerts. Find out what else the PTV app can do for you below.
Top up your myki anywhere instantly
Whether you have an iPhone or an Android you can now top up your myki card with instant myki Money top up using Near-Field Communication (NFC).
To use this feature download the latest version of the PTV app and make sure your phone is NFC enabled.
myki
- Check your myki Money balance or your myki Pass status
- Instantly top up your myki Money by scanning your myki card
- Top up your myki Money and buy a myki Pass
- Receive push notifications for your myki account
- Easier access to view the location of myki retail outlets
- Get a myki fare estimate when planning a journey
- Log in to or create a myki account
- Register a new myki to your account
- Manage up to 8 mykis via your account
- Set up auto top up
- View your travel and transaction history
- Get username reminder and password reset
- Ability to call PTV directly from the app
Journey planning
- Plan your journey with step by step navigation and myki fare estimate
- Search for destinations, stops, routes and myki outlets
- Set journey reminders
- View next 5 departures and nearby stops via the search screen
- View the location of a metropolitan train service on a map in real time
- View the location of a bus service on a map in real time
- Live track your location on the map
- View route numbers and recently searched items
- Use your current location to search for nearby transport options
- Set your home and work address for quicker journey planning
- Get real time departure information for upcoming services
- Save your favourite stops, lines, journeys and addresses for fast access
Download the new PTV app
Download the new PTV app
Support
If you need additional support in using the PTV app, our 'How to' guides will step you through some popular features of the app:
myki Money instant top up
Get help on how to top up your myki Money instantly by scanning your myki card.
Nearby departures
Get help on how to find next 5 departures and nearby stops.
Alerts and push notifications
Get help on how to to set up alerts and push notifications.
Favourites
Get help for how to add a favourite stop or station.
myki
Get help on how to log in to your myki account.
Forgotten password or username
Get help if you've forgotten your username or password for your myki account.
You can also access these help articles via the More section within the PTV app.
Still need more help? You can provide feedback by contacting us, by using our online feedback form, or calling us directly from the app.
If you're having an issue using the app and want to let us know, the more information you provide us the easier it is for us to investigate. See what information helps us investigate an app issue.
PTV ScreenReader app
The PTV ScreenReader app is no longer supported by PTV and are no longer available in the app stores. We encourage you to download the new PTV app.
The new PTV app is fully accessible and available on both iOS and Android.