We’re in this together and we need your help
Before you travel
Public transport services are running to the normal timetable. There are some V/Line services that are not operating across the Victorian border, check the disruptions page for more information.
Please check your myki card balance prior to your trip. There are cashless top up options available via the website and PTV app. We also strongly recommend you register your myki so we can contact you if you’ve travelled on a public transport service identified as a COVID-19 exposure site.
Visit the Department of Health website and continue to check regularly for public exposure sites, including exposure date and time and advice on testing and isolation. If you think you may have been exposed, please get tested immediately and follow Department of Health instructions.
Using our services
When travelling on public transport and at indoor stations and stops you must wear a fitted face mask covering your nose and mouth, unless you have a lawful reason for not doing so. Please ensure you wear the mask for your entire journey.
We encourage everyone to practise good hygiene when on public transport:
- Wash your hands before and after you travel
- If you are unwell, stay home and get tested
- Keep your distance where you can
- Respect the clearance zone around our drivers
- Spread out along the platform and keep doorways clear
Advice for people arriving from interstate
All residents and travellers from anywhere in Australia wishing to enter Victoria from 6pm Monday 11 January 2021 must apply for a permit.
Areas will be designated green, orange or red zones by the CHO based on public health advice. Restrictions will apply for different zones.
Advice for passengers travelling interstate
From 12.01am Thursday 11 February, passengers who have been in Greater Melbourne from 4 February 2021 will not be allowed to enter South Australia unless they are an essential traveller or have an exemption.
Please visit the South Australian Government Covid-19 website to ensure you are permitted to travel before you board your service or book your ticket.
For information about the latest restrictions in each state please visit the coronavirus Victoria website.