We’re in this together and we need your help
Public transport services are running to the normal timetable. There are some changes to regional services at the South Australian borders.
The New South Wales border reopened to Victoria on Monday 23 November with most public transport services running as normal. A small number of coach services will be affected by service changes until Wednesday 25 November.
Due to the coronavirus outbreak in South Australia, from 11.59pm on Saturday 21 November 2020, everyone who arrives in Victoria from South Australia will require a Victorian Border Crossing Permit. V/line coach services will continue to not operate into or out of South Australia until further notice.
Visit the Department of Health and Human Services (DHHS) website for the latest information and advice on coronavirus (COVID-19) and coronavirus.vic.gov.au to find out more about Victoria's roadmap to reopening.
Before you travel
With COVIDSafe Plans in place, Authorised Officers and Conductors are on the network supporting customers and carrying out their full range of duties, including ticket checking. Make sure you have a valid ticket to travel.
Consider travelling outside the peak if you can.
Using our services
All Victorians are being asked to play their part to keep one another safe, including making responsible choices about using our public transport network.
When travelling on public transport you must wear a fitted face mask covering your nose and mouth, unless you have a lawful reason for not doing so, and ensure you wear it for your entire journey. Remember to put on your fitted face mask when you enter a train station and before getting on buses and trams. You must also wear a mask on platforms and tram and bus stops when you can't keep a safe distance from others.
Wearing a face mask helps keep you and others safe and will help us reach COVID Normal.
We encourage everyone to practise good hygiene when on public transport:
- Wash your hands before and after you travel
- If you are unwell, stay home and get tested
- Keep your distance where you can
- Respect the clearance zone around our drivers
- Spread out along the platform and keep doorways clear
For the most up-to-date health advice, visit the DHHS website
Extra cleaning across the network
We have additional daily cleaning services in place across the network, as well as contactless hand sanitisers at many stops and stations to help keep you safe while travelling.