Hold On

Trams, trains or buses quite often stop suddenly. So make sure you hold on tight by using the overhead handles and poles. Better still, grab a seat when you can.

If you're using an escalator hold on tight to the railing and pay attention to your surroundings, not your mobile phone.

Avoid Rushing

We're more likely to get hurt or have an accident when we're rushing to catch public transport.

Give yourself plenty of time to make your journey as hassle-free as possible and plan ahead with our Journey planner and Disruptions page.

And set up auto top up on your myki so you have more time before you travel.

Watch your step

Pay attention as you get on and off public transport to avoid tripping on stairs or gutters. And mind the gap between the platform and trains as this can change.

Have your myki ready and gather your belongings in advance, so you can focus stepping on and off public transport safely.

And hold onto a handrail or strap as you exit.

Find a seat

Always try to sit down and enjoy the ride. And if you can, travel on a service that is not as busy.

Priority seating should be offered to passengers with additional needs. You'll know which are priority seats, because they are covered in Orange fabric or have a priority seating sticker above the seat.

Stand strong

If a seat isn’t available, make sure you stand strong. This means standing with your feet apart which helps to keep you balanced. 

And stand close to a handrail or strap so you can really stand strong.

Practice good hygiene

To help keep everyone safe, you must wear a fitted face mask covering your nose and mouth for your entire journey while travelling on the network.

We also recommend maintaining 1.5 metres distance from others where possible and washing your hands often.