Avoid rushing. Hold on.

Watch your step.

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Avoid rushing. Hold on.

Watch your step.

Make your journey a safe one

We’re all busy in some way or another, and if you’re travelling on public transport this could mean you’re only one step away from an unexpected slip, trip or fall.

Accidents can happen to anyone, at any time no matter how regularly you travel, or how familiar you are with your service and journey.

There are a number of things you can do to keep yourself and others safe while travelling:

  • Hold on - as soon as you get onboard
  • Avoid rushing - plan ahead
  • Watch your step - stay focused when getting on and off

And don't forget to maintain good hygiene by sanitising your hands before and after travel. And always wear a face mask.

There are many more ways you can help make your trip safer and easier. From using our Journey planner to making sure your myki is topped up, we have tips and tools to make your trip a safe one.

Top tips for safer travel

Accidents can happen to anyone. So here's some quick and simple safety tips to help prevent slips, trips and falls.

Hold On

Trams, trains or buses quite often stop suddenly. So make sure you hold on tight by using the overhead handles and poles. Better still, grab a seat when you can.

 

If you're using an escalator hold on tight to the railing and pay attention to your surroundings, not your mobile phone.

Hold On

Hold On

Trams, trains or buses quite often stop suddenly. So make sure you hold on tight by using the overhead handles and poles. Better still, grab a seat when you can.

 

If you're using an escalator hold on tight to the railing and pay attention to your surroundings, not your mobile phone.

Avoid Rushing

We're more likely to get hurt or have an accident when we're rushing to catch public transport.

 

Give yourself plenty of time to make your journey as hassle-free as possible and plan ahead with our Journey planner and Disruptions page.

 

And set up auto top up on your myki so you have more time before you travel.

Avoid Rushing

Avoid Rushing

We're more likely to get hurt or have an accident when we're rushing to catch public transport.

 

Give yourself plenty of time to make your journey as hassle-free as possible and plan ahead with our Journey planner and Disruptions page.

 

And set up auto top up on your myki so you have more time before you travel.

Watch your step

 

Pay attention as you get on and off public transport to avoid tripping on stairs or gutters. And mind the gap between the platform and trains as this can change.

 

Have your myki ready and gather your belongings in advance, so you can focus stepping on and off public transport safely.

 

And hold onto a handrail or strap as you exit.

Watch your step

Watch your step

 

Pay attention as you get on and off public transport to avoid tripping on stairs or gutters. And mind the gap between the platform and trains as this can change.

 

Have your myki ready and gather your belongings in advance, so you can focus stepping on and off public transport safely.

 

And hold onto a handrail or strap as you exit.

Find a seat

Always try to sit down and enjoy the ride. And if you can, travel on a service that is not as busy. Our new RideSpace online tool lets you see how busy your train trip is making it easier to find a seat.

Priority seating should be offered to passengers with additional needs. You'll know which are priority seats, because they are covered in Orange fabric or have a priority seating sticker above the seat.

Find a seat

Find a seat

Always try to sit down and enjoy the ride. And if you can, travel on a service that is not as busy. Our new RideSpace online tool lets you see how busy your train trip is making it easier to find a seat.

Priority seating should be offered to passengers with additional needs. You'll know which are priority seats, because they are covered in Orange fabric or have a priority seating sticker above the seat.

Stand strong

If a seat isn’t available, make sure you stand strong. This means standing with your feet apart which helps to keep you balanced. 

 

And stand close to a handrail or strap so you can really stand strong.

Stand strong

Stand strong

If a seat isn’t available, make sure you stand strong. This means standing with your feet apart which helps to keep you balanced. 

 

And stand close to a handrail or strap so you can really stand strong.

Practice good hygiene

To help keep everyone safe, you must wear a fitted face mask covering your nose and mouth for your entire journey while travelling on the network.

 

We also recommend maintaining 1.5 metres distance from others where possible and washing your hands often.

 

For more information on health safety on public transport, visit Coronavirus information.

Practice good hygiene

Practice good hygiene

To help keep everyone safe, you must wear a fitted face mask covering your nose and mouth for your entire journey while travelling on the network.

 

We also recommend maintaining 1.5 metres distance from others where possible and washing your hands often.

 

For more information on health safety on public transport, visit Coronavirus information.

Make your journey a safe one

More helpful travel tips

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Travelling safely

There are a number of initiatives we support to help you enjoy a comfortable and safe trip on our network.

These include:

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Coronavirus information

Find out how to travel safely and stay up to date with the latest mask wearing rules on public transport.

It's never been more important to register your myki - it's quick and easy. 

We strongly encourage you to register your myki so we can contact you if you’ve travelled on a public transport service identified as a coronavirus exposure site.

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Get the PTV app

Get access to public transport information, register your myki and top up with the PTV app.

Use Journey planner, view planned disruptions and set up push notifications to help you plan ahead before you travel.

The PTV app is fully accessible and available free on both iOS and Android devices.