News and events

Public Transport Victoria releases May 2012 fare evasion survey results

25 Jun 2012

Fare evasion has decreased by almost two per cent in the past year, as Public Transport Victoria (PTV) and operators step up enforcement on the public transport network.

PTV’s latest survey results show fare evasion across trains, trams and buses at 11.6 per cent for May 2012 with tram showing the most improvement, decreasing by a third since May 2011.

May 2012 fare evasion survey results

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PTV CEO and Chair Ian Dobbs said: “Our strategies to tackle fare evasion are taking effect, however there is still considerable work to be done.

“I will not be satisfied until we drive down fare evasion to much lower levels.

“People who pay their fares every day are sick to death of cheats who rip off the system. They want us to catch fare cheats and fine them - and we will.”

Mr Dobbs said PTV and operators were determined to take a tougher line on fare evasion, which was estimated to cost about $80 million each year.

“Authorised Officers are more visible than ever on the public transport network, working together to target fare evasion hotspots and key transport interchanges. More plain clothes officers are checking tickets and announcements are being made at train stations and on board trams.

“In the past year there has been a 16 per cent increase in the number of tickets being checked, to more than 9.3 million. We’ve also seen 154,000 fines handed out for ticketing offences, an increase of 47 per cent on the previous year.

“So, if you’re fare evading by using a concession with no proof of entitlement or travelling without a ticket, be assured that there will be more checks, more fines, more often. It is no longer a case of if you get caught, but rather when.”

Over the past year there has been a substantial decrease in the tram fare evasion rate, down from 20.3 per cent in May 2011 to 13.3 per cent in May 2012.

The bus fare evasion rate increased slightly in May 2012 (8.3%) compared with October 2011 (7.6%), but is still lower than a year ago in May 2011 (9.2%). The train fare evasion rate increased to 11.7% in May 2012 from 9.8% in May 2011.

The most common form of fare evasion continues to be people travelling with no ticket.

Mr Dobbs acknowledged that there had been issues with crowding at ticket barriers at CBD stations during the first part of 2012 as myki use soared from 30 per cent to 75 per cent of all validations.

“There is no doubt this has been a period of transition and education for everyone,” Mr Dobbs said.

“Intensive work had been undertaken to install extra myki barriers and myki readers, as well as increased customer education, so we would expect the rate of fare evasion on trains to reduce in the next fare evasion survey.”

The Transport Ticketing Authority has recently installed 27 additional myki readers at CBD train stations to provide a faster myki service for passengers, particularly in peak times. This is on top of 150 myki readers that have already been installed at metropolitan stations and an additional 150 myki readers which are being installed and will be operational over the coming months.

Passengers should ensure they are always prepared for their trip. People can buy public transport tickets at many locations on the network, from retail outlets, online at or by calling the myki call centre on 13 6954 (13 myki). Concession holders should always carry proof of their entitlement.

From 1 July 2012, fines for fare evasion will rise to $207 (up from $180) and $70 for those under 18 years of age (up from $61), making fare evasion an ever bigger risk.

Information on fares and ticketing is available from or by calling 1800 800 007.