News and events

Train load standards: May 2012

24 Aug 2012

Public Transport Victoria (PTV) today released the results of the May 2012 train load standards survey, which shows that the network is running more train services than ever while keeping crowding steady.

PTV Chair and CEO Ian Dobbs said that in the year to May 2012, an additional nine services were introduced in peak periods.

“Additional services and new trains are providing much needed capacity to the network, while performance is better than ever with more than 90 per cent of trains running consistently on time since April.

“We are also extending train lines and improving bus routes to feed stations, providing access to public transport for more people,” Mr Dobbs said.

“Managing crowding will remain a key challenge for Public Transport Victoria and Metro.

“Our new approach to timetabling, which will see train lines overhauled and more regular services delivered, is crucial to spreading the loads on public transport and improving performance.”

Mr Dobbs said the success of the new timetable on the South Morang line was an excellent example of how better timetabling was delivering results.

"Commuters from Melbourne's north have better access to public transport, more services, better punctuality and now fewer crowded trains,” he said.

“The train timetable was completely overhauled on the South Morang line when we extended it from Epping Station in April this year. Trains now run every eight minutes during peak periods, rather than at uneven intervals, and as a result we’ve seen a marked decrease in overcrowded trains.

“South Morang line passengers travelling on overcrowded trains during the morning peak dropped from 62.4 per cent to 18.1 per cent between May 2008 and May 2012, and from 40.2 per cent to none at all in the evening peak.”

A total of 81 peak services exceeded the benchmark of 798 passengers in the May 2012 train load standards survey (45 in the morning and 36 in the evening peak). This represents 15.3 per cent of all peak services, the same proportion of services exceeding the benchmark as recorded in the May 2011 survey.

The percentage of passengers travelling on overcrowded trains during the morning and evening peak dropped from 24.3 per cent to 23 per cent between May 2011 and May 2012.

The complete May 2012 train load standards survey is available at


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