News and events

myki replaces Single and Daily (Return) V/Line paper tickets

24 Jan 2014

Customers still purchasing Single and Daily (Return) tickets on V/Line commuter line trains will need to get a myki before Monday 24 February 2014.

Public Transport Victoria Director of Customer Services Alan Fedda said the withdrawal of Single and Daily (Return) paper tickets is the final stage in the rollout of myki for V/Line customers.

“From the first service on Monday 24 February, if you travel on the Bendigo, Ballarat, Seymour, Geelong or Traralgon lines you will need a myki,” he said.

“More than 70 per cent of regular commuters have already switched to myki and are enjoying the benefits of being able to use the one ticket to transfer between regional bus services, V/Line commuter line trains and metropolitan trains, trams and buses.

“Whether you travel once a year, once a month, or every day on V/Line commuter line trains, you will soon need a myki,” he said.

V/Line commuter train customers can purchase and top up myki cards from a number of channels including the ticket window at staffed stations on the V/Line commuter corridors, myki machines at stations (full fare myki), local retail outlets, online at, or by calling 1800 800 007.

Mr Fedda said retail outlets and myki machines provide V/Line customers with other places to top up their myki, rather than just the ticket window.

“V/Line customers have generally purchased their ticket from staff at the station,” he said.

“The introduction of myki means V/Line customers have more ways than ever before to purchase their ticket to travel and can top up at machines at stations, or online in the comfort of their own homes.

“Customers can also top up on buses in centres where myki is operating, or at a retail outlet when out and about doing the shopping.”

A full fare myki costs $6, while all concession (senior, child and concession) cards cost $3.

The myki V/Line commuter line area is all V/Line stations between Melbourne and Geelong (Marshall), Ballarat (Wendouree), Bendigo (Eaglehawk), Seymour, Traralgon.

Paper tickets will still be used on long distance trains and V/Line coach services and for Family Traveller tickets.

For more information about myki and public transport, people can visit or call 1800 800 007 (6am – midnight daily).


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