News and events

July 2015 performance results published

07 Aug 2015

Public transport performance results for July 2015 have been published today.

  • Metro has delivered 91.8 per cent of services on-time in July
  • V/Line has delivered 85.6 per cent of services on-time.
  • Yarra Trams has delivered 84 per cent of services on-time.

Public Transport Director of Performance and Contract Management Jeroen Weimar said that consistent performance across much of the metropolitan train and tram networks was providing customers with an increasingly reliable service.

Mr Weimar said that Metro had delivered its 40th consecutive month with more than 90 per cent of services on-time, and was making positive progress in reducing unplanned express-running.

“In July last year, around 0.3 per cent of Metro’s services ran as unplanned express. This July Metro has reduced unplanned express running to 0.1 per cent – a significant improvement,” Mr Weimar said.

Of the more than 65,000 Metro services that operated in July, 33 services ran as unplanned express, down from 192 in July 2014.

Mr Weimar said that Yarra Trams had delivered consistent punctuality at a time when tram patronage had increased by 22 per cent in the CBD.

“Trams are continuing to increase in popularity, especially since the introduction of the Free Tram Zone, and Yarra Trams must be congratulated for its overall consistent performance while carrying significantly more passengers.”

The March 2015 quarter saw 10.2 per cent patronage growth on the tram network compared to the March 2014 quarter. CBD monthly tram boardings increased by 22.6 per cent in March 2015 compared to March 2014. Tram boardings outside the CBD grew 2.8 per cent in this time.

Mr Weimar said the start of services on the Regional Rail Link had presented some challenges for V/Line, but that punctuality was beginning to show signs of improvement.

“Regional Rail Link has been the biggest change to the V/Line network in about ten years and it has presented some challenges, particularly on the Ballarat line,” Mr Weimar said.

“Public Transport Victoria is working closely with V/Line and reviewing every aspect of the new Ballarat line timetable, and making changes where possible to improve services,” he said.

Mr Weimar said V/Line was now offering 30 per cent more weekday services since the introduction of the new timetable in June and was working through some of the associated challenges.

“Figures show there has been an extra 35,000 customer trips on V/Line trains across the network each week since June 21 alone,” he said.

The July performance results are now available at

Media enquiries: 0466 017 500

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