News and events

September 2017 performance results published

10 Oct 2017

​Public Transport Victoria today published performance results for September 2017.

  • Metro delivered 93.8 per cent of services on-time in September.
  • Yarra Trams delivered 84.5 per cent of services on-time in September.
  • V/Line delivered 87.1 per cent of services on-time in September.

Public Transport Victoria Chief Executive Officer, Jeroen Weimar said September saw punctuality on Metro train services jump to 93.8 per cent, exceeding the new target of 92.5 per cent of services on time due to be introduced later this year.

“We’re seeing a continuing trend of better punctuality on our metropolitan trains, and with stronger contracts being introduced later this year we expect Metro to continue to provide a better service for our passengers,” Mr Weimar said.

“This is the first full month of the new Metro timetable, with 30 extra weekly services providing room for an additional 27,000 passenger trips at the busiest times of the day.”

V/Line delivered improved punctuality results for regional passengers in September after the introduction of a new timetable with 151 additional weekly services.

“V/Line is now running more than 2000 regular services every week for the first time in its history, and it’s pleasing to see this has been achieved alongside an increase in on time running,” Mr Weimar said.

“On-time performance on the Warrnambool line is progressively improving each month and as more level crossing upgrades are completed, temporary speed restrictions can be removed with nine crossings now upgraded, a number of temporary speed restrictions on the line have been removed.”

On the tram network, improvements to on time running were seen with 84.5 per cent of trams running on time, two percentage points above the twelve month average.

“This is a great result for passengers, and shows that Yarra Trams are capable of meeting tougher performance thresholds being introduced later this year to run 82 per cent of services on time,” Mr Weimar said.

“Yarra Trams operate for the most part in a shared environment with vehicles on the biggest tram network in the world, and the new contract will deliver $81.5 million in maintenance works every year to improve reliability.”

Better contracts that put passengers first with higher performance targets for Metro Trains and Yarra Trams will commence on 30 November.

September performance results are available on the PTV website at Track Record.

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