News and events

May 2018 performance results published

08 Jun 2018

Public Transport Victoria today published performance results for May 2018.

  • Metro delivered 90 per cent of services on-time in May.
  • Yarra Trams delivered 81.7 per cent of services on-time in May.
  • V/Line delivered 79.3 per cent of services on-time in May.

PTV CEO Jeroen Weimar said May saw a drop in punctuality and reliability across metropolitan and regional services following a month of unplanned disruptions and major infrastructure works.

“On the rail network, major level crossing, signalling and maintenance works, impacted performance on metropolitan and regional services,” said Mr Weimar.

“We recognise that these works are disruptive, and thank passengers for their patience as we invest in building a network capable of delivering more trains more often on our busiest corridors.”

Metro Trains’ punctuality result of 90 per cent was down on its 93.2 per cent high set last month and below their 92 per cent on-time performance target.  At 98.4 per cent, reliability fell just below their 98.5 per cent target.

Yarra Trams fell just short of their 82% punctuality target at 81.7%, whilst at 98.7% exceeded their 98.5% reliability target for a fifth successive month.

“Last month was a tough month for operators with a number of major incidents causing significant disruption on our public transport network and impacting performance,” said Mr Weimar.

“This included an unprecedented four major incidents involving vehicles carrying high loads damaging overhead tram power wires and a police operation to investigate a suspicious package at North Melbourne Station which severely impacted train and tram services during the morning peak.”

On the regional network, V/Line recorded its busiest May on record with 1.8 million trips.

At 96.1 per cent, reliability in service delivery was above the 96 per cent target, whilst on-time performance dropped to 79.3 per cent from a six month high of 86.2 per cent in April.

“PTV is working with V/Line to examine performance of all corridors on the regional network, and will provide advice to government in the coming months.

“At the same time, rolling stock, track, stations and signalling are being upgraded across our regional network and we’re recruiting more V/Line drivers than ever before to improve service reliability,” said Mr Weimar.

May performance results are available at Operational Performance