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September 2018 performance results published

10 Oct 2018

Public Transport Victoria today published performance results for September 2018.

  • Metro delivered 92.4 per cent of services on time in September. 
  • Yarra Trams delivered 86.3 per cent of services on time in September.
  • V/Line delivered 88.2 per cent of services on time in September.

PTV CEO Jeroen Weimar said September saw performance improvements across the network, whilst also delivering almost 2,000 additional services to get hundreds of thousands of fans to a month of AFL and NRL finals, and thousands more visitors to the Royal Melbourne Show.

“September was a busy month for public transport as we put on hundreds of extra train and tram services, transporting almost half a million passengers from across metropolitan and regional Victoria, to the footy finals and the Royal Melbourne Show,” said Mr Weimar.

“The first full month of the newly extended Mernda line and the new timetable changes, also demonstrates our capacity to introduce more stations, carry more passengers, run more services and still deliver punctuality improvements.”

Performance in September showed improvements across the train and tram network with regional train services delivering their highest on-time performance result in almost two years.

V/Line continued its upward trend which has seen punctuality improve almost nine per cent since May to 88.2 per cent, with the regional operator delivering 97.5 per cent reliability.

The Geelong (91.5 per cent) and Ballarat (89.6 per cent) lines were among the strongest performers, with Ballarat recording its highest punctuality result since December 2016. Ten of the 11 regional lines returned reliability results higher than, or equal to, the 12-month average.

“We’ve been putting a lot of work into improving regional services for our passengers, and that effort is starting to pay off ,” said Mr Weimar.

In September, Yarra Trams exceeded their punctuality and reliability targets with 86.3 per cent of trams arriving on time and 99.2 per cent reliability.

“This is the ninth successive month the reliability target has been exceeded on our tram network which reflects the added investment going into maintaining and upgrading our fleet.” said Mr Weimar.

Metro Trains’ punctuality result of 92.4 per cent, and 98.9 per cent for reliability, also exceeded both their targets, with reliability improvements on 14 of the 16 metropolitan train lines.

Patronage on Victoria’s public transport network increased by 8.4 million in 2017-18, with almost 600 million journeys across the train, tram and bus network.

September performance results are available on the PTV website at Operational Performance.