News and events

Public Transport Victoria (PTV) today published performance results for December 2018.

• Metro delivered 92.4 per cent of services on-time in December.
• Yarra Trams delivered 81.0 per cent of services on-time in December.
• V/Line delivered 88.8 per cent of services on-time in December.

PTV CEO Jeroen Weimar said hundreds of extra services for New Year’s Eve was the highlight of December, with operators also taking positive steps towards giving passengers greater certainty during extreme weather days.

“More than 500 extra services on New Year’s Eve helped hundreds of thousands of Victorians welcome in the new year with family and friends, and get home safely using public transport.

“As we move into the height of summer, we are also seeing operators taking more proactive steps to reduce the impact to passengers of Victoria’s extreme weather days with better communications, extreme weather timetables to give certainty about services running, and better rolling stock management,” said Mr Weimar.

V/Line delivered its highest network punctuality result in more than two years with, 88.8 per cent of regional services running on time.  At 95.9 per cent, reliability was also up on the previous month.

At 92.0 per cent, the Geelong line recorded its highest punctuality result since October 2016.

“Patronage continues to grow significantly on our regional network which makes some of the significant improvements we have seen in recent months, including on our busiest lines, a real step in the right direction that we need to build on in 2019,” said Mr Weimar.

Metro Trains recorded 92.4 per cent punctuality in December, exceeding their 92 per cent target, with reliability marginally short of the 98.5 per cent threshold at 98.4 per cent.

“December saw major works continue to prepare the network for the introduction of the new High Capacity Metro Trains and we especially thank passengers on the Cranbourne, Pakenham and Gippsland lines for their ongoing patience during these important works,” said Mr Weimar.

At 81 per cent, Yarra Trams’ punctuality was up on the 80.7 per cent delivered in the same month last year but below their 82 per cent target.  Reliability was also below the 98.5 per cent threshold at 97.5 per cent.

In December, a fire in an abandoned building in Sydney Rd disrupted Route 19 services for more than 24 hours, and a power interruption in the CBD which affected over 11 routes for over an hour in the busy afternoon peak.

December performance results are available on the PTV website ptv.vic.gov.au/performance