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May 2019 performance results published

07 Jun 2019

Public Transport Victoria today published performance results for May 2019.

  • Metro Trains delivered 90.4 per cent of services on time in May.
  • Yarra Trams delivered 79.7 per cent of services on time in May.
  • V/Line delivered 86.4 per cent of services on time in May.

PTV CEO Jeroen Weimar said May was a challenging month on Melbourne’s train network following a serious overhead power issue at Laverton Junction that impacted Werribee Line services over four days.

Mr Weimar said the independent review commissioned by PTV found the incident was caused by an unusual amount of corrosion on a small part of the overhead power structure, causing the wire to fall.

The fallen wire became tangled in a train running through the section, subsequently bringing down a large section of overhead wire.

The scale of the incident directly impacted Metro Trains’ overall performance in May, with punctuality at 90.4 per cent and reliability at 98.2 per cent, short of its respective 92 and 98.5 per cent targets.

The incident reduced Metro Trains’ monthly punctuality and reliability by 0.5 per cent each. Accordingly, Metro would have met its reliability target if the incident had not occurred.

“We know this unusual incident caused significant disruption to passengers on the Werribee line over four days,” Mr Weimar said.

“As a result, Metro Trains is now replacing all insulator connectors on the Werribee line on top of the existing routine maintenance schedule.”

During May, Yarra Trams exceeded its reliability target, delivering 98.7 per cent of all scheduled services. Punctuality slipped below the 82 per cent target, delivering 79.7 per cent of services on time.

Mr Weimar said the closure of the Sandringham train line for construction works at the Metro Tunnel’s eastern entrance led to more traffic on the roads during May.

As trams provided an alternative travel option, nine routes in Melbourne’s south east experienced extra demand from passengers moving from rail to other forms of transport. To cater for the increased demand, Yarra Trams delivered 215 extra weekday peak services on routes 3, 5 and 67 between May 22 and 31.

“One of the strengths of Melbourne’s transport network is that it gives passengers alternative options for how to get around during planned works,” Mr Weimar said. “Yarra Trams was prepared for this and catered for the increased demand for services during May.”

V/Line delivered 86.5 per cent of services on time in May, a 6.2 per cent increase on the same month in 2018. The regional rail operator also delivered 97.1 per cent of its scheduled services.

Mr Weimar said V/Line’s three busiest lines, Geelong, Ballarat and Bendigo, all delivered significant improvements in punctuality when compared with May 2018. Of the three, the Bendigo line recorded the biggest improvement, setting punctuality at 87.3 per cent, up 10.3 per cent on the same period last year.

“We continue to work hard to deliver a service that our regional passengers can rely on while maintaining the network improvements we have seen over the past 12 months,” Mr Weimar said.

“We’re working with all operators to improve their punctuality and reliability as well as enabling the major program of essential infrastructure upgrades to the state’s public transport network to be delivered.”

For more details go to www.ptv.vic.gov.au/performance