News and events

Free travel on the Gippsland line in April

20 Mar 2019

Road coaches replace Bairnsdale and Traralgon trains from Saturday 6 April to Tuesday 23 April 2019, due to planned works. During this time, Gippsland passengers who are travelling via replacement coaches will receive free travel.

To find out more about service changes, see Bairnsdale and Traralgon lines: Coaches replacing trains from Saturday 6 April to Tuesday 23 April 2019

Gippsland passengers

Coaches will replace trains for all services on the Gippsland line from Saturday 6 April to Tuesday 23 April 2019.

If you're a Traralgon Line passenger boarding a replacement coach, you'll travel for free. Don’t touch on or off with your myki.

If you're a Bairnsdale Line passenger, you'll also receive free travel on replacement coaches and are asked to book a seat for these services in advance, through the normal reservation process.

If you're continuing your travel on a metropolitan train, tram or bus in Zone 1+2, or town buses in the Gippsland region, you'll receive a V/Line paper ticket for free onward travel.

If your journey starts from a premium metropolitan station outside the disrupted area, ask station staff for a paper ticket for a single or return journey to Gippsland. This paper ticket can also be used for metropolitan travel in Zone 1+2.  

If your journey starts from a non-premium metropolitan station outside the disrupted area, touch on and off as normal. You’ll be able to collect a V/Line paper ticket on your return and claim a reimbursement for your initial journey. Simply complete the reimbursement form online.   

Travelling with a myki Pass

If you travel with a weekly, monthly or annual myki Pass, avoid buying or activating your next myki Pass if possible. Don’t touch on or off.

If you have an active myki Pass that covers the free travel period, you'll automatically be reimbursed. You'll be eligible if you regularly travel on the part of the line that is affected, and your myki Pass includes days overlapping with the free travel period. PTV will automatically reimburse these unused days back to you.

You'll see these additional days appear on your card before 31 May 2019. If you haven't received your reimbursement after this date, please submit a feedback form or contact 1800 800 007.

If you’re travelling from destinations on the V/Line network other than the Gippsland line, you’ll only be eligible for free travel on the Gippsland section of your trip.  Free Travel V/Net tickets are valid for the entire week, so you'll only need to collect one ticket each week. 

Free travel V/Net tickets

The V/Line paper tickets will be accepted by station staff, drivers and Authorised Officers as a ticket for travel on metropolitan trains, trams and buses in Zone 1+2.  Please ensure you present your Free Travel Token or paper ticket when requested by these staff members.