New myki contract awarded

Added: 5 July 2016

A new contract to manage and operate the myki ticketing system from 1 January 2017 has been awarded to NTT Data.

The new arrangement will pave the way for improvements to the myki ticketing system during the seven year contract.

The new contract includes greater commercial liability on the operator rather than the Victorian Government, improved performance indicators, and delivers greater value for money through a fixed-price model.

myki is one of the biggest smartcard ticketing systems in the world, with more than 600,000 myki cards being used daily and more than 12 million active myki cards in circulation.

Public Transport Victoria will work with NTT Data on the development and implementation of a ticketing innovation strategy, including investigating new contactless technology.

This builds on significant improvements that have been made to Victoria’s ticketing system over the past 18 months.

This includes quicker online top-ups, faster readers on trams and at Victoria’s busiest stations and the roll-out of tap-and-go payment technology on myki machines.

This is in addition to the trial of myki QT (Quick Top up) machines which are now installed at 10 of the busiest stations and stops on the network.

These upgrades are working towards providing a quicker, simpler and more accessible public transport ticketing system to get Victorians where they need to be.

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