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    • Journey planner
    • Departures
    • Timetables
    • Disruptions information
    • Subscribe to alert email
    • Major works this summer
    • Travelling in Victoria this summer
    • Regional service disruptions due to Victorian fires
    • myki - your ticket to travel
    • Regional tickets
    • Refunds, compensation and replacement tickets
    • Fares
    • Group travel
    • Manage myki
    • myki online top up
    • Travelling on the network
    • Maps
    • News and Events
    • Help & Support
    • Your new PTV website
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Public Transport Victoria (PTV)
Customer service

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  • Information in other languages
  • Operator contact details
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About PTV

About PTV

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  • Digital tools and updates
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Data and reporting

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Legal and policies

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  • Procurement activity plan
  • Public transport partnership agreements
  • Public Transport Access Committee
  • School bus centre review program
  • Victorian Fares and Ticketing Manual
  • Growing Our Rail Network 2018-2025
  • Victorian Railway Crossing Safety Strategy
Customer service

Customer service

  • Contact us
  • Public transport call centre
  • Communication Access
  • Customer service charters
  • Feedback and complaints
  • Information in other languages
  • Operator contact details
  • PTV Hubs
  • Report a level crossing fault
  • Staffed stations
About PTV

About PTV

  • Our role
  • Digital tools and updates
  • Environment
  • Event organiser information
  • Media centre
  • Improvements and projects
  • Work for us
  • Student resources
  • Public transport Teachers Hub
  • Accessibility statement
Data and reporting

Data and reporting

  • Network performance
  • Annual Report
  • Track Record
  • Datasets
  • Revenue protection and fare compliance
Legal and policies

Legal and policies

  • Freedom of Information
  • Fundraising and other activities
  • Gifts, Benefits and Hospitality
  • Information privacy policy
  • Legal disclaimer
  • Legislation
  • myki Privacy Policy
  • myki terms of use
  • Procurement activity plan
  • Public transport partnership agreements
  • Public Transport Access Committee
  • School bus centre review program
  • Victorian Fares and Ticketing Manual
  • Growing Our Rail Network 2018-2025
  • Victorian Railway Crossing Safety Strategy

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Transport for Victoria