All other ticketing related information you need to know.
Authorised Officers are here to help keep your public transport running smoothly and make sure everyone is paying their way.
Prolonged service disruptions or industrial action may result in compensation for train and tram customers.
General ticketing, myki, penalty fare and complaint handling information in other languages.
See all the different types of myki equipment you can use across the network.
If you're unable to travel or your circumstances change, you may be able to get a refund or reimbursement for your ticket.
You may need to replace your ticket if it has expired, been lost or stolen, or is damaged or defective.
Information for event hosts on integrating event tickets with travel on public transport.
If you don’t have a valid ticket when you travel, or commit a transport offence, you may be fined.
The legal framework by which all fares and tickets within Victoria are governed by.