myki is getting an upgrade

myki is getting an upgrade

Latest news

We’re improving Victoria’s public transport ticketing system to make travel easier and more convenient.
From early 2026, we will begin rolling out tap and go technology across our public transport network – providing passengers more ways to pay for their travel.
To get there, we’ve started trialling the new ticket readers at Upfield, Gowrie, Fawkner, Moreland, Footscray, Glenroy, South Yarra, Southern Cross and Seymour stations.
The new readers accept myki only - so keep using your myki card or Mobile myki for now.
After the new readers have been trialled at select stations, we will roll them out across the network.
Installing new readers is a critical first step in enabling contactless payments by card, smartphone or smart devices.

About the program

Victorians can look forward to convenient new ways to pay for public transport, including with credit or debit cards, smartphones and smart devices.

New ticketing features will be tested, refined, and gradually rolled out from early 2026.

Future payment options

myki card. Mobile myki in Google Wallet app. Credit and debit cards. Smartphones. Smart devices

Passengers, including school children, will have the option to keep using their physical myki card when new features are introduced.

Since late 2023, we’ve been testing new myki infrastructure including new readers, screens and gates. Trials commenced in 2024.

There are no immediate changes to the myki system. You should continue to use your myki card, Mobile myki or V/Line tickets as normal.

The new ticketing system is underpinned by extensive technical and customer testing, ensuring a system that works for everyone .

To shape the design of the ticketing rollout, we’ve been running a public trial of tap and go payments on new ticket readers for full fare passengers on local buses in Wangaratta.

Learn about the Wangaratta bus trial

Frequently asked questions

When will I be able to start using these new payment options?

From early 2026, the Department of Transport and Planning will begin rolling out tap and go technology across our public transport network – providing passengers more ways to pay for their travel.

Passengers and stakeholders are involved in the testing and trials of new features, and a comprehensive support program will help passengers adopt new ways to pay.

Will there be disruptions during the transition to new features?

We don’t expect any disruptions for passengers and there are no immediate changes to the myki system. Passengers should continue to use their myki card, Mobile myki or V/Line ticket as normal.

Will physical myki cards continue to be used when the new payment options are introduced?

Passengers, including school children, will have the option to keep using their physical myki card when new features are introduced.

Who is operating the myki ticketing system and implementing the upgrades?

The contractor is Conduent Victoria Ticketing System. They’ve been operating the existing myki system since 1 December 2023 while working on the new ticketing features.

Help centre

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Get the PTV app

Play on with the PTV app to keep on top of service times, manage and top up your myki, plan a journey or set your favourite stops for faster access to public transport information on the go.

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Register your myki

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Auto top up

Always be ready to travel with myki auto top up. Set a minimum balance and your myki will automatically top up with the amount you choose.

Set up auto top up

myki refunds

If your travel plans have changed, and you no longer need to use your myki Money, pass, or paper ticket, you can apply for a refund.

Learn about refunds