myki is getting an upgrade
myki is getting an upgrade
Latest news
- We’re improving Victoria’s public transport ticketing system to make travel easier and more convenient.
- From early 2026, we will begin rolling out tap and go technology across our public transport network – providing passengers more ways to pay for their travel.
- In the meantime, we have begun progressively installing new ticket readers across the rail network, line-by-line.
- At first, the new readers will accept myki only - so keep using your myki card or Mobile myki for now.
- Installing new readers is a critical first step in enabling contactless payments by card, smartphone or smart devices.
- New readers will be installed on trams and buses soon.
About the program
Victorians can look forward to convenient new ways to pay for public transport, including with credit or debit cards, smartphones and smart devices.
New ticketing features will be tested, refined, and gradually rolled out from early 2026.
Future payment options
Passengers, including school children, will have the option to keep using their physical myki card when new features are introduced.
Since late 2023, we’ve been testing new myki infrastructure including new readers, screens and gates. To shape the design of the ticketing rollout, we ran a six- month trial of tap and go payments on local buses in Wangaratta, which we completed in May 2025.
Thank you to everyone in the community who participated in the trials and provided important feedback to improve Victoria’s public transport ticketing system to make travel easier and more convenient.
There are no immediate changes to the myki system. You should continue to use your myki card, Mobile myki or V/Line tickets as normal.
The new ticketing system is underpinned by extensive technical and customer testing, ensuring a system that works for everyone.
Frequently asked questions
From early 2026, the Department of Transport and Planning will begin rolling out tap and go technology across our public transport network – providing passengers more ways to pay for their travel.
Passengers and stakeholders are involved in the testing and trials of new features, and a comprehensive support program will help passengers adopt new ways to pay.
We don’t expect any disruptions for passengers and there are no immediate changes to the myki system. Passengers should continue to use their myki card, Mobile myki or V/Line ticket as normal.
Passengers, including school children, will have the option to keep using their physical myki card when new features are introduced.
The contractor is Conduent Victoria Ticketing System. They’ve been operating the existing myki system since 1 December 2023 while working on the new ticketing features.
Help centre
Get the PTV app
Play on with the PTV app to keep on top of service times, manage and top up your myki, plan a journey or set your favourite stops for faster access to public transport information on the go.
Register your myki
Register your myki to protect your balance if your card is ever lost or stolen and much more.
Auto top up
Always be ready to travel with myki auto top up. Set a minimum balance and your myki will automatically top up with the amount you choose.
myki refunds
If your travel plans have changed, and you no longer need to use your myki Money, pass, or paper ticket, you can apply for a refund.