Manage your myki online

Image: Buy myki Image: Manage myki Image: Top up myki

Register your myki so you can manage it online.

Why register?

In your online account you can:

  • top up your myki (myki Pass and myki Money)
  • set up auto top up (myki Money only)
  • report your card as lost or stolen
  • view your travel history
  • change your personal details
  • manage another person's myki.

Lost/stolen myki

If your registered myki is lost or stolen, you can contact us so your card will be blocked from use. The remaining balance will be transferred to a new replacement myki at no cost.

Set up auto top up

Auto top up automatically tops up your myki Money with a value of your choice (e.g. $50) when it reaches a minimum amount.

Manage someone else's myki

You can register up to eight active myki cards to an individual account. For example, one person can manage myki cards for other family members.

Make enquiries and get tax invoices

Create your own tax invoice under the 'my transactions' section of your online account.

Select the date range, transaction types and select 'view and print statement'.

If you need a tax invoice for travel history that dates back more than six months, please call 1800 800 007 for help.

A tax invoice is sent to your email address when you register online.

Travel and transaction history

View up to six months of travel and transaction history online.

You can also request up to two years of travel and transaction history by calling 1800 800 007.

Allow at least 24 hours for your myki use to appear on your travel and transaction history. Your myki card stores your real-time card balance and last 10 transactions.

You can also view these using a myki machine or myki check.

Buy a registered myki

You can buy a registered myki online or by calling 1800 800 007 and choose to print your name on it.

Please note, any myki bought from a retail outlet, myki machine or Premium Station is unregistered.

You can use an unregistered myki immediately, but you must allow at least 24 hours before you can register it online or call 1800 800 007.

How to register your myki:

When you register your myki online or by phone, your registration is instant.

Make sure you have your myki card with you as you'll need the 15 digit myki card number to register.