Buy a regional (V/Line) paper ticket
It's best to buy a V/Line paper ticket before boarding a V/Line train.
If you board at an unstaffed V/Line station or from a roadside coach stop, you can buy a ticket from the train conductor or coach driver. V/Line paper tickets may be checked before, during or after your journey.
If you travel on metropolitan or regional services to connect with a V/Line service and do not have your V/Line paper ticket at the start of your journey, you must buy the appropriate ticket for your connecting service.
Some services require a reservation prior to boarding, please see below for further information.
Reservations are required on all services travelling to or from Warrnambool, Swan Hill, Shepparton, Albury / Wodonga and Bairnsdale, even if you intend to get off the train before it finishes at its destination.
Reservations are not required on trains travelling to or from all other destinations including Marshall, Ararat, Ballarat, Bendigo, Echuca, Seymour and Traralgon.
To check if your service is reserved:
- on a V/Line timetable, look for the 'R' symbol.
- using the journey planner, look for ‘reservations required’ in the travel plan.
Some services on the Swan Hill, Warrnambool and Shepparton lines have a restriction reservation that means you can only make a reservation less than 24 hours before departure.
This is to ensure sufficient room for customers on less frequent long distance services.
If you are travelling short distances on long distance services, you are encouraged to catch an alternative short distant service as these run more frequently.
The following services require reservations less than 24 hours prior to travelling between the stations listed:
Melbourne to Shepparton
To Southern Cross: The 6.57am Monday to Friday train service between Seymour, Broadford, Kilmore East, Wandong, Wallan, Broadmeadows, North Melbourne and Southern Cross.
To Shepparton: The 6.33pm Monday to Friday service between Southern Cross, North Melbourne, Broadmeadows and Seymour.
Melbourne to Swan Hill
To Swan Hill: The 6.17pm Monday to Friday train service between Southern Cross, North Melbourne, Sunbury, Gisborne, Woodend and Kyneton.
Melbourne to Warrnambool
To Southern Cross: The 5.38am Monday to Friday train service between Marshall, South Geelong, Geelong, North Geelong, Lara, Footscray, North Melbourne and Southern Cross.
To Warrnambool: The 6.28pm Monday to Friday train service between Southern Cross, North Melbourne, Lara, North Geelong, Geelong, South Geelong and Marshall.
Making a reservation and buying a ticket
You can buy and reserve paper V/Line paper tickets from:
- staffed V/Line stations
- V/Line ticket agents – call 1800 800 007 for locations
- *selected metropolitan Premium Stations
- online at the V/Line website.
- by calling 1800 800 007.
*Please call the Premium Station beforehand as V/Line paper tickets may only be sold during off-peak times.