How to replace expired or expiring soon myki not eligible for expiry date extension

How to replace an expired or expiring soon (within 60 days) myki that is not eligible for an expiry date extension

You can also:

If you hold certain types of travel pass, you need to follow special replacement instructions:

Victorian Student Pass or PTV School Student ID — replace on the spot at the location it was issued
Free Travel Pass — visit us at the PTV Hub at Southern Cross Station or call us on 1800 800 007 6am to midnight daily (all night Friday and Saturday)

Things to know about your replacement myki

If your original myki was registered, your replacement myki will get registered automatically.
Auto top up can’t be transferred to your new myki. To keep using auto top up, you’ll need to log into your myki account and set it up again.

Other reasons to replace a myki

Request refund of expired or expiring myki
Don’t need your expired (or expiring soon) myki anymore? You can request to get your money back.

Registered myki refund request process:

Unregistered myki refund request process: