Public transport partnership agreements

The current contracts for public transport services in metropolitan and regional Victoria.

Contracts

View or download the Train Franchise Agreement (Volumes 1 and 2)

View or download the Tram Franchise Agreement (Volumes 1 and 2)

View or download the Projects Agreement - Train

View or download the Projects Agreement - Tram

View or download the Transdev Melbourne Franchise Agreement

Responsibilities

The partnership agreements clearly outline the roles and responsibilities of the operators and Public Transport Victoria.

Operators

  • Day-to-day operation of trains and trams to Public Transport Victoria performance standards
  • Responsibility for customer service, including tickets sales, passenger security and station staff
  • Employment and management of staff
  • Maintenance and cleaning of vehicles, tracks and stations.

State Government

  • Safety regulation*
  • Sustainable funding
  • Coordination of timetables between trains, trams and buses
  • Long-term network and strategic planning
  • Development of a new ticketing system.

*For more information about safety regulation, visit transportsafety.vic.gov.au.

Further information

If you require further information or a copy of any of the documents, please contact:

PTV Freedom of Information Officer
PO Box 4724
Melbourne VIC 3000
Telephone: 1800 800 007
Fax: 03 9027 4074
[email protected]