Legal and policies

Freedom of Information

You can access PTV documents by making a freedom of information (FOI) request. You can also find our documents and information on this website.

Fundraising and other activities

​If you want to use the public transport network for community or professional activities, some conditions apply.

Gifts, Benefits and Hospitality

​In this section you will find information in relation to gifts, benefits and hospitality offers made to PTV officers and employees.

Information privacy policy

Our Information Privacy Policy explains how we manage personal and health information that we collect. It includes details about how you can check that we're managing your information in line with Victorian laws.

Legal disclaimer

PTV advises that you should verify all information and obtain independent advice before acting upon any information contained on our website, or any external link. 

Legislation

​Several acts of legislation are relevant to PTV. 

myki Privacy Policy

Our myki Privacy Policy explains how we manage the myki information we collect. It includes details about how you can check that we're managing your myki information in line with Victorian laws. 

myki terms of use

​When you use myki, certain conditions apply. 

Procurement activity plan

Public Transport Victoria is required to publish a high-level summary plan of forecast procurement activities to be conducted over the next 12 months. 

Public transport partnership agreements

You can view the current contracts for public transport services in metropolitan Melbourne on the Tenders Victoria website. The partnership agreements outline the roles and responsibilities of the operators and PTV. 

Public Transport Access Committee

The Public Transport Access Committee, also known as PTAC, provides independent advice to the Minister for Public Transport and, where relevant, the Minister for Public Transport Infrastructure, with the aim of creating a public transport system that is inclusive and accessible to all Victorians.

School bus centre review program

We review the School Bus Program services regularly to make sure the program is effective and in line with the Department of Education and Training's policy. Information on this page is for school bus operators. 

Station mapping project

A station mapping project is currently underway using backpack mounted cameras to collect images and cartography data inside train stations on our network.

Victorian Fares and Ticketing Manual

​The Victorian Fares and Ticketing Manual sets out the cost and conditions of travel on the public transport network within Victoria. 

Growing Our Rail Network 2018-2025

Transport for Victoria has prepared a Victorian rail network plan for when the Metro Tunnel opens in 2025, building on the 2012 Network Development Plan - metropolitan rail. 

Victorian Railway Crossing Safety Strategy

The Victorian Railway Crossing Safety Strategy 2018 to 2027 aims to save lives and reduce incidents at level crossings.