Mobile app

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Plan your journey, get real time travel alerts and more with the new look PTV App.

The PTV mobile app is free to download on iPhone and Android.

The latest update of the app is now available (27 January 2021).

Download the app

iOS App store image Google Play store image

Features of the new app include:

  • Receive push notifications for your myki account (NEW)
  • Create a myki account via the app
  • Set journey reminders
  • Log in to your myki account
  • Register a new myki to your account
  • Check your myki Money balance or your myki Pass status
  • Set up auto top up
  • View your travel history
  • Forget password reset
  • Forget username reminder
  • Top up your myki within the app
  • View the location of a metropolitan train service on a map in real time (NEW)
  • View the location of a bus service on a map in real time
  • Live track your location on the map
  • Plan your journey with step by step navigation and myki fare estimate
  • Search for destinations, stops, routes and myki outlets
  • View next 5 departures and nearby stops via the search screen
  • View route numbers and recently searched items
  • Use your current location to search for nearby transport options
  • Set your home and work address for quicker journey planning
  • Get real time departure information for upcoming services
  • Save your favourite stops, lines, journeys and addresses for fast access
  • Stay informed with push notification alerts for disruptions to your journey, news and announcements
  • Easier access to view location of myki retail outlets
  • Ability to call PTV directly from the app
  • Fully accessible, with voice over capability and large font display options.

Please note: Offline mode is not available in this app. The app is online only and requires an internet connection. This helps us to always provide you with the most up-to-date public transport information.

App Store Together December v02

 

Support

If you need additional support, our 'How to' guides will step you through some features of the new app:

You can also navigate to the “More” section within the app and use the “Help & Support” features.

If the app isn't functioning properly, you can provide feedback within the app via “Feedback & complaints”, or by using our online feedback form.

If you have have questions or would like to leave feedback, contact us on 1800 800 007.

Explore the new PTV app

PTV ScreenReader app for iPhone

PTV has a legacy app called the PTV ScreenReader app that is a light version of the old PTV app, only available to iPhone users.

It was suitable for customers with a vision impairment, however has now been replaced by the new PTV app.

The new PTV app is fully accessible and available on both iOS and Android devices.