Mobile app

Plan your journey, get real time travel alerts, manage your myki and more, with the fully accessible PTV app.

The PTV app is free to download on iOS and Android. The latest update of the app is now available (August 2021).

Hero

Mobile app

Plan your journey, get real time travel alerts, manage your myki and more, with the fully accessible PTV app.

The PTV app is free to download on iOS and Android. The latest update of the app is now available (August 2021).

Top up your myki Money instantly!

You can now top up your myki Money balance instantly using the PTV app on your mobile phone anytime, anywhere.

Top up your myki Money instantly!

You can now top up your myki Money balance instantly using the PTV app on your mobile phone anytime, anywhere.

About the app

Download the free PTV app from the App store or Google Play store.

Get it on Google Play Available on the iPhone App Store

App features

The PTV app is packed with features to help you plan a journey across Melbourne or Victoria.

Fully accessible, the app is for everyone who uses public transport.

myki

  • Check your myki Money balance or your myki Pass status
  • Instantly top up your myki Money by scanning your myki card
  • Top up your myki Money and buy a myki Pass
  • Receive push notifications for your myki account
  • Easier access to view the location of myki retail outlets
  • Get a myki fare estimate when planning a journey
  • Log in to or create a myki account
  • Register a new myki to your account
  • Manage up to 8 mykis via your account
  • Set up auto top up
  • View your travel and transaction history
  • Get username reminder and password reset
  • Ability to call PTV directly from the app

Journey planning

  • Plan your journey with step by step navigation and myki fare estimate
  • Search for destinations, stops, routes and myki outlets
  • Set journey reminders
  • View next 5 departures and nearby stops via the search screen
  • View the location of a metropolitan train service on a map in real time
  • View the location of a bus service on a map in real time
  • Live track your location on the map
  • View route numbers and recently searched items
  • Use your current location to search for nearby transport options
  • Set your home and work address for quicker journey planning
  • Get real time departure information for upcoming services
  • Save your favourite stops, lines, journeys and addresses for fast access
the app

Download the new PTV app

Get it on Google Play Available on the iPhone App Store

Download the new PTV app

Download the new PTV app

Get it on Google Play Available on the iPhone App Store

Support

If you need additional support in using the PTV app, our 'How to' guides will step you through some popular features of the app:

PTV app showing instant myki money top up

myki Money instant top up

Get help on how to top up your myki Money instantly by scanning your myki card.

PTV App screenshot showing departures

Nearby departures

Get help on how to find next 5 departures and nearby stops.

PTV App screenshot showing alerts

Alerts and push notifications

Get help on how to to set up alerts and push notifications.

PTV App screenshot showing favourites

Favourites

Get help for how to add a favourite stop or station.

PTV App screenshot showing myki account

myki

Get help on how to log in to your myki account.

PTV App screenshot showing password reset

Forgotten password or username

Get help if you've forgotten your username or password for your myki account.

You can also access these help articles via the More section within the PTV app.

Still need more help? You can provide feedback by contacting us, by using our online feedback form, or calling us directly from the app.

If you're having an issue using the app and want to let us know, the more information you provide us the easier it is for us to investigate. See what information helps us investigate an app issue.

PTV ScreenReader app

PTV has a legacy app called the PTV ScreenReader app, that is a light version of the old PTV app only available to iPhone users.

It was suitable for customers with a vision impairment, however has now been replaced by the new PTV app.

The new PTV app is fully accessible and available on both iOS and Android.

The PTV ScreenReader app is no longer supported by PTV and will be permanently removed from app stores on Thursday 30 September 2021. We encourage you to download the new PTV app.