Report a level crossing fault

You can report a level crossing fault by phone. This includes faulty level crossing boom gates.


  • 1800 001 050 for metropolitan level crossings
  • 1800 013 007 for regional and rural crossings

Both numbers operate 24 hours and are free of charge. They are not emergency numbers and should only be used to report faults at level crossings.

For emergencies, call 000.