PTV Hubs

Our helpful staff can help you with all your public transport needs.

Where to find us

Southern Cross Station* (on concourse near the corner of Spencer Street and Collins Street)

Monday to Friday: 7am to 7pm (Operating hours will change to 7:30am to 6:30pm from Thursday 26 September 2019)

Weekends and public holidays: 9am to 6pm

Closed: Christmas Day

*NOTE: The Southern Cross Station PTV Hub will be closed for refurbishment from 26 September to the 23 October 2019. During this time limited services will be available from kiosk windows opposite Platforms 2,3,4. Full Hub services are available via the 750 Collins Street PTV Hub or contact the PTV Contact Centre.

750 Collins Street, Docklands (300 metres from Southern Cross Station towards Docklands)

Monday to Friday: 8am to 6pm

Closed public holidays and weekends

Geelong - Westfield Shopping Centre, 95 Malop Street, Geelong (ground floor near Target entrance)

Monday to Thursday: 9am to 5.30pm

Friday: 9am to 9pm

Saturday: 9am to 5pm

Sunday: 10am to 5pm

Bendigo – Bendigo Marketplace, 37 Garsed Street, Bendigo (near Bank of Melbourne)

Monday to Wednesday: 9am to 5.30pm

Thursday: 9am to 6pm

Friday: 9am to 6pm

Saturday: 9am to 4pm

Closed: Sundays and public holidays

PTV Hub services

myki and ticketing

General public transport information

Communication access

We can use communication tools to help communicate with you. Tools include communication boards. Find more information at Communication access

Ask us for communications tools poster

Communication Access Symbol