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War Veteran/War Widow(er) Concession
If you're a war veteran or war widow(er), you may be eligible for a 50 per cent discount on travel and a free annual travel voucher.
Last updated May 10, 2022
Visiting Melbourne and Victoria
Welcome to Melbourne and Victoria. Here's how to get around on our trains, trams, buses and coaches.
Last updated February 16, 2024
Bikes and public transport
This page provides information to help you get around safely and easily when combining bike riding with public transport travel.
Last updated February 16, 2022
Feedback and complaints
You can give us feedback online, by phone, in person or by post.
Last updated April 20, 2021
Bus timetable changes for Moe and Newborough
Information about bus service changes to route 14 and 15 between Moe and Newborough
Last updated May 19, 2022
How to set up and use multi-factor authentication
A guide to setting up and using multi-factor authentication on your myki account
Last updated December 1, 2022
Storytowns
Train travel just got a whole lot more interesting for passengers with Storytowns audio guides. Podcasts play automatically as you approach a town, landmark, or point of interest, and now whilst you’re travelling across Melbourne’s one thousand kilometres of train lines.
Last updated January 19, 2024
Lost property
To find items lost on public transport, contact us and let us know what route you were travelling on and when. You can hand in any found items to public transport staff or an Authorised Officer.
Reynard Street substation
We're building a new tram power substation on the corner of Reynard Street and Braemar Street.
Last updated March 25, 2020
Luggage allowance
This page tells you all you need to know about carrying luggage on trains, trams and buses in Melbourne and Victoria.
Last updated April 23, 2021