Asylum seekers

If you're an asylum seeker, you may be eligible for a PTV Asylum Seeker ID and a Concession myki. This gives you a 50 per cent discount on travel.


To apply for a PTV Asylum Seeker ID you must:

  • be aged 17 or older
  • hold or be applying for a bridging visa under the Migration Act 1958 (Commonwealth)
  • not have any other entitlement to public transport concession fares (such as a Victorian Healthcare Card or Pensioner Concession Card).

To check if your organisation is an approved asylum seeker assistance provider, call 1800 800 007.

There's information about how to apply on the form. If you would like the application form posted to you or help completing the form, call 1800 800 007 or visit a PTV Hub.


Download an application form below:

Download PTV Asylum Seeker ID application form (PDF) 1 MB

Download PTV Asylum Seeker ID application form - accessible version (DOCX) 37 KB

Send your completed application form to Public Transport Victoria at PO Box 4724, Melbourne 3001, or you can hand the form in at a PTV Hub.


Your PTV Asylum Seeker ID is valid for two years from the date it is issued. Once your concession card has expired, you'll need to apply for a new PTV Asylum Seeker ID.

If your visa status changes, return your PTV Asylum Seeker ID to the PTV Hub at Southern Cross Station and ask about alternative concession cards.