Information in other languages

General public transport information  

General public transport information phone list
Arabic  Arabic (03) 9321 5440 Mandarin Mandarin (03) 9321 5454
Cantonese  Cantonese (03) 9321 5441 Somali Somali (03) 9321 5446
Croatian  Croatian (03) 9321 5442 Spanish Spanish (03) 9321 5447
Dinka  Dinka (03) 9321 5452 Sudanese Sudanese (03) 9321 5453
Greek  Greek (03) 9321 5443 Turkish Turkish (03) 9321 5448
Italian Italian (03) 9321 5444 Vietnamese Vietnamese (03) 9321 5449
Macedonian Macedonian (03) 9321 5445       All other languages (03) 9321 5450

Public transport information videos  

Public transport information video in Arabic

Public transport information video in Cantonese

Public transport information video in Dinka

Public transport information video in Mandarin

Public transport information video in Spanish

Public transport information video in Turkish

Public transport information video in Vietnamese

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myki basics information 

Arabic

Download myki basics information in Arabic (Accessible PDF) 423kB

Cantonese

Download myki basics information in Cantonese (Accessible PDF) 402kB

Dinka

Download myki basics information in Dinka (Accessible PDF) 400kB

French

Download myki basics information in French (Accessible PDF) 324kB

German

Download myki basics information in German (Accessible PDF) 327kB

Greek

Download myki basics information in Greek (Accessible PDF) 382kB

Italian

Download myki basics information in Italian (Accessible PDF) 321kB

Japanese

Download myki basics information in Japanese (Accessible PDF) 373kB

Mandarin

Download myki basics information in Mandarin (Accessible PDF) 530kB

Spanish

Download myki basics information in Spanish (Accessible PDF) 324kB

Vietnamese

Download myki basics information in Vietnamese (Accessible PDF) 328kB

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Penalty fares information  

Arabic

Download penalty fares information in Arabic (Accessible PDF) 479kB

Cantonese

Download penalty fares information in Cantonese (Accessible PDF) 523kB

Dinka

Download penalty fares information in Dinka (Accessible PDF) 480kB

French

Download penalty fares information in French (Accessible PDF) 405kB

German

Download penalty fares information in German (Accessible PDF) 407kB

Greek

Download penalty fares information in Greek (Accessible PDF) 445kB

Italian

Download penalty fares information in Italian (Accessible PDF) 406kB

Japanese

Download penalty fares information in Japanese (Accessible PDF) 456kB

Mandarin

Download penalty fares information in Mandarin (Accessible PDF) 648kB

Spanish

Download penalty fares information in Spanish (Accessible PDF) 403kB

Vietnamese

Download penalty fares information in Vietnamese (Accessible PDF) 409kB

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Complaint management policies

Arabic

Download the Complaint management policy in Arabic (PDF) 114kB

Download the Complaint management policy in Arabic - accessible version (DOCX) 45kB

Cantonese

Download the Complaint management policy in Cantonese (PDF) 124kB

Download the Complaint management policy in Cantonese - accessible version (DOCX) 42kB

Croatian

Download the Complaint management policy in Croatian (PDF) 112kB

Download the Complaint management policy in Croatian - accessible version (DOCX) 42kB

Dinka

The Dinka version of the Complaint management policy will be available soon.

Greek

Download the Complaint management policy in Greek (PDF) 120kB

Download the Complaint management policy in Greek - accessible version (DOCX) 46kB

Italian

Download the Complaint management policy in Italian (PDF) 58kB

Download the Complaint management policy in Italian - accessible version (DOCX) 41kB

Macedonian

Download the Complaint management policy in Macedonian (PDF) 113kB

Download the Complaint management policy in Macedonian - accessible version (DOCX) 44kB

Mandarin

Download the Complaint management policy in Mandarin (PDF) 190kB

Download the Complaint management policy in Mandarin - accessible version (DOCX) 56kB

Somali

Download the Complaint management policy in Somali (PDF) 60kB

Download the Complaint management policy in Somali - accessible version (DOCX) 56kB

Spanish

Download the Complaint management policy in Spanish (PDF) 61kB

Download the Complaint management policy in Spanish - accessible version (DOCX) 42kB

Sudanese

Download the Complaint management policy in Sudanese (PDF) 117kB

Download the Complaint management policy in Sudanese - accessible version (DOCX) 44kB

Turkish

Download the Complaint management policy in Turkish (PDF) 235kB

Download the Complaint management policy in Turkish - accessible version (DOCX) 49kB

Vietnamese

Download the Complaint management policy in Vietnamese (PDF) 143kB

Download the Complaint management policy in Vietnamese - accessible version (DOCX) 49kB

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